INFORMATION COLLECTED

We may collect information directly, as well as from third parties or automatically related to the use of our Services.

• Information collected directly
  We collect information you provide, such as your name and email address, when you sign up through our Platform or submit information through our Platform. We may collect additional information such as your name, gender, email and mailing addresses, telephone number, date of birth, payment and bank information provided through the use of our Site, Platform, or when you communicate, engage or otherwise interact with us or the Services. 

• Automatically-collected information
  We use cookies, log files, pixel tags, local storage objects and other tracking technologies to automatically collect information including personal information when users access or use our Sites, Apps, or Platform. Cookies are small files of information that a web server generates and sends to a web browser. Web browsers store the cookies they receive for a predetermined period of time, or for the length of a user's session on a website. They attach the relevant cookies to any future requests the user makes of the web server and help us personalize your experience. In some instances, we may use Cookies for security purposes. For more information about automatically-collected information such as Cookies (See the “Electronic Technologies and Cookies” policy below). 

• Information received from third parties and other sources
  We may collect or receive information about individuals from service providers, and other third parties, such as our clients, representatives and professional advisers, content providers, government authorities, public sources and records, and other third parties. We may combine information collected from you with information about you that we obtain from such third parties and information derived from any other subscription, product or service we provide. 

• De-identified or Aggregate Data
  We may de-identify or aggregate information we have collected through our Services or other means so that the information is not intended to identify you. Our subsequent use and disclosure of de-identified and/or aggregate information is not subject to any restrictions under this Policy, and we may disclose it to others without limitations for any purpose, in accordance with applicable laws and regulations. 

HOW WE USE INFORMATION COLLECTED

Generally, we use the information collected for the following purposes: 

• For the purposes for which you provided the information. 

• Responding to requests or when necessary.
  To respond to your inquiries, fulfill your orders and requests (including processing your payments and/or communicating with you about your purchase), provide you with related customer service and otherwise consider your request. 

• Personalizing content and support
  To tailor content we may send or display to you, including to offer location customization and personalized help and instructions on our Sites and Apps, and to otherwise personalize your experiences.

• Direct marketing and targeted advertising
  For direct marketing purposes, including to send you news and information about our Services, including mobile notifications, as well as to track and analyze trends and usage in connection with our Services for which you may opt-out of these services. 

• Analytics and improvement
  To better understand how users access and use our Site, App, Platform, and other Services, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop services and features. We may also conduct surveys and evaluations designed to assess and improve our delivery of Services.

• Protecting rights and preventing fraud and misuse
  To protect the Sites, Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of us or any person or third party, or violations of any of our agreements; and to respond to actual or potential legal claims against us.

• Complying with legal and ethical obligations and legal process
  In order to respond to legal processes (such as court orders, subpoenas or warrants) or regulator investigations and inquiries, or where otherwise required by law or our legal, regulatory or ethical obligations.

Supporting our business operations and business transactions
Where necessary, for the administration of our general business, accounting, recordkeeping, audit, compliance and legal functions, as well as to consider and implement various business transactions, such as mergers, acquisitions, and reorganizations.

YOUR RIGHTS

Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.

The Right to Opt Out of Cookies and Sale/Sharing Using Online Tracking Technologies 

Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law. You can opt out of being tracked by these third parties on our Platform by canceling your subscription to our Platform. To opt-out of tracking technologies and cancel your subscription you can go to your Client Settings and Cancel, email us your request at: support@loopedapp.com, mail your written request to us at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

You may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

If you would like us to make the connection between your browser and your account when you send the opt-out of “sale” / “sharing” of your personal information request or GPC signal, and you have not yet opted out of “sale” / “sharing” your personal information, we recommend you email us at: support@loopedapp.com, or submit written notice at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL 60039. 

Categories of personal information disclosed that may be considered “sale” / “sharing”: Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data, and Commercial Data.

Categories of third parties to whom personal information was disclosed that may be considered “sale”/ “sharing” include advertisers and marketing partners, data analytics providers, and social media networks.

We do target advertising, but we do not sell your personal information. To opt out of targeted advertising or to request email confirmation that we do not sell your personal information, you may email us your request at: support@loopedapp.com, or mail your written request to us at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

Residents of Canada can control the use of cookies and other online tracking technologies by reconfiguring their browser, but please note that some or all of the features of the Platform may be limited, and that Company does not guarantee, nor is Company responsible for any continued use of cookies or other online tracking in such instance. You can opt out of being tracked by these third parties on our Platform by canceling your subscription to our Platform, which is the only way to guarantee tracking technologies will no longer be in use. To opt-out of tracking technologies and cancel your subscription you can go to your Client Settings and Cancel, email us your request at: support@loopedapp.com, mail your written request to us at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

The Right to Limit the Use of Sensitive Personal Information As mentioned above, we only collect sensitive personal information, as defined by applicable privacy laws, for the purposes allowed by law or with your consent. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

Some of the purposes for the collection and processing of sensitive personal information allowed by law include: to perform the services or provide the goods reasonably expected; to prevent, detect, and investigate security incidents; to resist malicious, deceptive fraudulent, or illegal actions directed at the Company and to prosecute those responsible for those actions; to ensure the physical safety of natural persons; for short-term, transient use; to perform services on behalf of the Company; and to verify or maintain the quality or safety of a product or service provided by the Company.

Therefore, we do not offer the right to limit the use of sensitive personal information. 

The Right to Access, Correct, and Delete Personal Information Depending on your state of residence in the U.S., you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. If you are a resident of Canada, you have the right to request access to your personal information, to have your personal information rectified if it is inaccurate, incomplete or out of date, and to withdraw your consent to our collection, use, and disclosure of your personal information (including or use or sharing of your personal information for marketing or other secondary purposes by canceling your subscription and use of our Platform. These rights may be limited in some circumstances by applicable law.

You can submit a request to access, correct, or delete your personal information by sending use your request through email: support@loopedapp.com, or mail at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

You may also correct basic information through your Client Profile in the Platform you created or, if applicable, by calling your referring medical affiliate. 

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.

You may submit a request for a copy of the information collected about you by following the steps outlined in the “Your Rights” section above. Depending on your state of residence, you may request for a copy of the information up to twice per year per customer.

Responding to Requests Once you have submitted your request, we will respond within the time frame permitted by the applicable law. Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by law.

Appealing Requests Depending on your state of residence in the U.S., you may be able to appeal our decision to your request regarding your personal information. To do so, please contact us in any of the ways listed in the "Communicating With Us" section of this privacy policy. We respond to all appeal requests as soon as we reasonably can, and no later than legally required. If you are a resident of Canada, you may have the right to complain to a privacy commissioner about our decision with respect to your request.

Identity Verification For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, an e-mail address or phone number you have used with us. 

Authorized Agent Depending on your state of residence in the U.S., you may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

If you have been designated as an authorized agent to submit a request on behalf of another customer, you must make the appropriate selection when you submit a Request Form.

Managing Communication Preferences You can stop receiving promotional e-mails, text messages or in-app push notifications by canceling your subscription to the Platform, or notifying us of your desire to cancel your subscription through email at: support@loopedapp.com or mail at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

Right to Non-Discrimination We do not discriminate against customers who exercise any of their rights described in our privacy policy.

Limited Processing of Canadian Data in the United States Our Company is located in the United States but our Platform is used by affiliates and service providers that may be located in Canada, for the benefit and use by Canadian residents. If you are a Canadian resident, your personal health information will always be processed and stored in Canada. Please note that in the initial creation and use of the Platform, your phone number will be transferred to the United States and processed in the United States for the limited and narrow purpose of creating your Platform. Once processed, any number belonging to a Canadian citizen is no longer processed nor stored in the United States.

CHILDREN’S PRIVACY

We provide content on our Platform that is intended for use only by persons eighteen (18) years of age and older. Neither the Site, App or Platform is designed or intended to attract and is not directed to children under 18 years of age.  We do not knowingly collect or maintain personally identifiable information from persons under 18 years of age without verifiable parental consent. If we learn that personally identifiable information of persons less than 18 years of age has been collected without verifiable parental consent, then the Company will take the appropriate steps to delete this information. Additionally, our Sites are not intended for or directed to the residents of Colorado, Connecticut, Delaware, Maryland, or New Jersey who are under the age of 18 years. For these states, if we become aware that anyone under the age of 18 has provided us with personal information, we will delete the information from our records. If you are a parent and know that your child of less than 18 years of age is using our Platform, you can make a request for removal of minor information from our Platform by contacting us through email at: support@loopedapp.com or by mail at: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039.

Additional Information for California Residents

California law requires us to disclose the following additional information with respect to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the privacy policy.

California Shine the Light Customers who are residents of California may request information concerning the categories of personal information (if any) we disclose to third parties or affiliates for their direct marketing purposes. If you would like more information, please submit a written request to us at this address: SKE Innovations, Inc., PO Box #51, Crystal Lake, IL, 60039. 

Categories of Personal Information We Collect and Our Purposes for Collection and Use You can find a list of the categories of personal information that we collect and the sources from which we obtain person information in “Information Collected” section above. We collect and use personal information for the business or commercial purposes described in the “How We Use Information Collected” section above.

Categories of Personal Information Disclosed and Categories of Recipients We disclose the following categories of personal information for business or commercial purposes to the categories of recipients listed below:

• We disclose Basic Identifying Information with businesses, service providers, and third parties, such as advertising networks, analytics and social media networks.

• We disclose Device Information and Other Unique Identifiers with businesses, service providers, and third parties, such as advertising networks, analytics, and social media networks.

• We disclose Internet or Other Network Activity with businesses, service providers, and third parties, such as advertising networks, analytics, and social media networks.

• We disclose Geolocation Data with businesses, service providers, and third parties such as advertising networks, analytics, and social media.

• We use a third party service provider to process payments and may disclose basis personal information to facilitate the processing of such payments by third party service providers.

• We only disclose Health and Medical Information you choose to provide and only for the stated purpose that you have authorized before disclosure. 

• We disclose User Content with businesses and service providers who help administer our programs, such as Community, product reviews, and social media networks.

• We disclose Inferences with businesses and service providers who help administer marketing and personalization.

For more information on how your information is disclosed, please see the “Sharing Of Information" section below, which provides more detail on our business partners, service providers and third parties. We may also need to disclose any of the above categories of information pursuant to Legal Process or as a result of a "Transfer of Control" as described in the “How We Disclose Your Personal Information” section. As stated in the “Your Rights” section above, we typically retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

SHARING OF INFORMATION

We may share personal information about you as follows: 

• Third-party service providers and vendors that provide services to us or to whom we outsource certain services, who access information about you to perform services on our behalf. 

• With our affiliates, partners, vendors and respective contractors who may provide you healthcare services. 

• With our affiliates, partners, or other third parties to allow them to contact you regarding products, programs, services, and promotions that we and/or they believe may be of interest to you (further details may be found in the “Opt-in Policy” below). 

• As part of any actual or potential merger, sale and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including, where permitted by law, related to due diligence conducted prior to such event.

• To comply with any applicable law, regulation, legal process or regulator investigation and inquiry, or where otherwise required by law or our ethical obligations. 

• If necessary to respond to claims asserted against us, enforce or administer our agreements and terms, or for fraud prevention, risk assessment and investigation, and to protect and defend the rights, property or safety of the Company, their clients, or others.